๐Ÿฅ” WELCOME TO THE POTATO LAB

FIRST GAME GUIDERead this once. You'll know what to do.

Everything a new crew member needs to make sense of the MashMore portal โ€” in 5 minutes or less.

๐Ÿ‘‹ New Hire Day 1 โฑ๏ธ ~5 min read ๐Ÿ“˜ Quick Start
What is this thing?

This is your full employee level-up system.

The MashMore Gamagement System isn't just a clock-in app โ€” it's a game built around your real job. Every shift you show up, every routine you knock out, every customer you wow, every quest you crush โ€” it all levels you up, earns real Mashy Points, and stacks up real perks you can spend at the restaurant. You'll have a level. A streak. Badges. A score your manager can see. It's how the Lab keeps the job fair, fun, and visible โ€” and yes, you're expected to use it every shift. The good news? Once you start playing, you won't want to stop. ๐Ÿฅ”๐Ÿ”ฅ

๐Ÿ“š The basics

5 things to know before you start

If you only remember these five, you'll already be ahead of half the crew.

โญ
MP = real cash

Mashy Points = in-store credit at MashMore. 10 MP = $1 off your bill. Eat with what you earn.

โœจ
EXP = your rank

Experience fills your level bar. Hit milestones, get a new title. 10 levels in total.

๐Ÿ“‹
Routines = required

Your shift checklist. Not optional. They earn XP and build your streak.

๐ŸŽฏ
Quests = bonuses

Optional missions for extra MP and XP. Pick them up when you've got a minute.

๐Ÿ”ฅ
Streak = the big one

Finish routines every scheduled shift in a row โ†’ milestone bonuses up to +1,500 MP.

โญ MP

Mashy Points

Store credit. 10 MP = $1. ๐Ÿ’ต

โœจ XP

Experience

Lifetime rank. Like skill points. ๐ŸŽฎ

๐Ÿง 
Most things you do pay out BOTH at once. Finish a routine โ†’ some XP. Complete a quest โ†’ MP + XP. Hit a streak milestone โ†’ big MP + big XP. The two currencies grow together.
๐Ÿ  Your home base

01The Dashboard

Open the portal โ€” this is what you'll see first. Your day at a glance.

What you're looking at

  • Three stat tiles up top: โญ your MP, ๐Ÿ“… upcoming shifts, ๐Ÿ“‹ unread bulletins
  • Your Level card โ€” current title (e.g. "Lab Engineer") and EXP to the next rank
  • ๐Ÿ”ฅ Streak โ€” how many shifts in a row you've crushed
  • ๐Ÿ† Employee of the Month โ€” who's wearing the crown
  • Today's routines + any note from your manager
๐Ÿ“…
No shift today? You'll see "No shift today." That's normal โ€” routines only show up on days you're scheduled.
The employee dashboard showing the welcome banner, three stat tiles for Mashy Points, Upcoming Shifts and Unread Bulletins, the current Level card, and the Employee of the Month panel
๐Ÿ“ Dashboard ยท home base
๐Ÿ“‹ The daily grind

02Routines โ€” your shift checklist

Routines are the must-do tasks that keep the Lab running. They show up on the days you work and each one has a time window.

The Routines tab showing Afternoon Reset and Evening Restock routines with time windows, EXP rewards, expandable step checklists, and status badges
๐Ÿ“ Today's routines

How to knock one out

  • Tap View steps โ–ธ to see what the routine wants
  • Tap START when you're ready to begin
  • Work the steps (๐Ÿ“ท photo required? upload it)
  • Tap FINISH โ†’ confirm DONE

The clock matters:

To do Done Late (15-min grace) Missed
โฐ
"Missed" = no XP and breaks your streak. Finishing inside the window or within the 15-min grace = full credit. Don't let routines pile up to the end of your shift.
๐ŸŽฏ Bonus rounds

03Quests โ€” free MP & XP

Quests are optional missions for extra points. Some you pick yourself, some your manager assigns straight to you.

The path

  • Start โ€” tap "Start this quest" โ†’ confirm
  • Do the work โ€” go be great
  • Submit proof โ€” quick note + photo (if required)
  • Wait for approval โ€” manager reviews โ†’ Approved = MP + XP land ๐ŸŽ‰
๐Ÿ“ท
"No proof, no credit." The Submit button stays greyed out until you've added the required photo. Take the shot as you finish, not after you've walked away.
๐ŸŽ
Pop-Up Quests are surprise sealed missions from your manager โ€” you don't see the reward until you tap to reveal. Some carry serious MP. Don't sleep on them.
Quest cards showing Compliment a Customer, Spotless Station Photo, Perfect Upsell Streak and Help a Teammate Out with reward amounts
๐Ÿ“ Pick your mission
๐Ÿ“… When you work

04Your Schedule

Everything about when you're on lives here.

The weekly schedule grid showing colored shift blocks for the team across Monday through Saturday with start and end times
๐Ÿ“ The week, everyone's shifts

What lives here

  • Your week โ€” your shifts, the team's shifts, and what's next
  • Requests & Time Off โ€” submit time off or swap a shift
  • Availability (separate page) โ€” tell your manager which days you can work before they build the schedule
โฐ
Availability deadline: Thursday 10pm. Get your availability in by then and the schedule gets built around you. After that you can still submit, but the schedule may already be in motion.
โญ Your score

05Points, Levels & the Streak

This is the scoreboard. You climb it by doing the work.

How you earn

  • ๐ŸŽ“ Finish onboarding โ†’ +100 MP, +200 EXP (one-time)
  • ๐Ÿ“‹ Every routine โ†’ ~5โ€“15 EXP each
  • ๐ŸŽฏ Quest approved โ†’ ~20โ€“40 MP + ~25 EXP
  • ๐ŸŽ Pop-up approved โ†’ varies (some big)
  • ๐Ÿ”ฅ Streak milestones โ†’ +15 MP up to +1,500 MP
  • ๐Ÿ† Employee of the Month โ†’ +500 MP
๐Ÿ”ฅ
The streak is the whole game. Finish all required routines on time on a scheduled shift โ†’ your streak ticks up overnight. Approved time off is safe โ€” it doesn't break it. Only missed routines on a scheduled shift can.
10 MP
=
$1

๐Ÿ›๏ธ Spend your MP at the restaurant

Mashy Points = real store credit at MashMore. Earn them on shift, spend them on food. Stack them, treat your friends, eat for free. Banked MP is yours forever.

The Mashy Points screen showing total balance, points earned this week, and recent activity including Employee of the Month bonus and quest completion
๐Ÿ“ Your MP wallet
๐Ÿ’ฌ Communication

06Staying in the loop

Three places where the crew talks to you (and you talk back).

The Bulletin Board page showing pinned bulletins with attached PDF, posted by Admin, with Preview, Download, and Mark as Read buttons
๐Ÿ“ Bulletin Board โ€” announcements
  • ๐Ÿ“‹ Bulletin Board โ€” announcements from management (menu updates, shift news, policies). Tap "Mark as Read" when you're done so your manager knows you saw it.
  • ๐Ÿ’ฌ Message Manager โ€” direct line to your manager. Heads-ups, questions, thanks, bug reports โ€” anything.
  • ๐Ÿ”” Alerts โ€” quest approvals, urgent nudges. Tap to View ยท Mark read ยท Dismiss.
  • ๐Ÿค– Ask Mashy โ€” your AI coach, pinned at the top of the menu. Now fully chat-enabled in the app.
๐Ÿค– New ยท talk to Mashy LIVE

Now you can talk to Mashy โ€” right in the app.

Mashy is your built-in crew coach. Open the chat any time and ask whatever's on your mind. Mashy knows the whole playbook and will walk you through it personally:

  • ๐Ÿ“˜ Every MashMore policy โ€” handbook, food safety, zero-tolerance, time off, anything in writing.
  • ๐ŸŽฎ Level-up secrets โ€” exactly how to climb ranks, what's the fastest XP, when your next milestone hits.
  • โญ How to earn more Mashy Points โ€” what quests pay best, how streak bonuses stack, where the easy MP is hiding.
"How do I level up faster?"
You're 235 XP from Lab Engineer. Two routines + one quest will tip you over today. ๐Ÿš€

Your conversations stay private โ€” Mashy is here to coach, not report. When in doubt, ask. Faster than guessing, smarter than Googling.

๐Ÿ› Bug Bounty

Find a bug? Get paid.

Spot something broken, glitchy, or just plain weird in the app? Message your manager with what you saw and how to repeat it. If your report helps the app get better, you score bonus Mashy Points.

The more crew that report bugs, the faster the Lab gets dialled in. You see it โ†’ you say it โ†’ you get paid. Receive a +bonus MP when your report makes it into a fix.

๐ŸŽฏ Your playbook

5 moves that win every shift

Burn these in. Most people never read the rules โ€” which means you've already got the edge.

01
๐Ÿ” Do your routines every shift

The grind that builds your streak and levels you up. Nothing else matters more.

02
๐Ÿ“ท Photo when it says ๐Ÿ“ท

No proof, no credit. Submit stays greyed out until you upload.

03
โฐ Beat the clock

Routines have hard windows. Availability has a Thu-10pm deadline.

04
โญ Grab the extras

Quests & pop-ups = free MP. Nobody else is going to claim them for you.

05
๐Ÿ’ฌ Ask, don't guess

Ask Mashy is 24/7. Your manager is human. Both beat guessing.

That's it. You're ready. Go run the Lab. ๐Ÿฅ”๐Ÿ”ฅ